Sunday, June 21st, 2009 at
8:52 pm
What is an Online ESL Telephone Teacher?
ISUS trainers conduct classes from their homes via telephone or VoIP and sending feedback/corrections to students via the ISUS platform. Their responibilities involve giving classes through discussions, role-plays and and, when appropriate, monitoring student’s performance on the Global English platform.
An ISUS trainer is much more than a conventional teacher. They are also a motivator and personal mentor who guides the student through their learning experience.
Responsibilities include:
- Teaching class sessions via the telephone (20-25 minutes per session).
- Sending corrections and feedback after every session (approx. 5 minutes).
- Monitoring student’s progress on Global English.
Students are adult learners who use English for their jobs. Their age ranges between 25-55. Students are employed in multinational firms, and usually receive training as a benefit from their employer. Their linguistic levels range from pre-intermediate to advanced. The application of their learning is in line with their professional tasks: negotiations, meetings, presentations, e-mail communication, etc. as well as the sector in which they are employed: telecommunications, banking & finance, energy, etc. and finally, the job post they occupy: finance, HR, sales, marketing, IT, administration etc.
No previous ESL experience is required as complete training is provided before a trainer is certified. We are interested in enthusiastic, motivated and professional trainers who are committed to this profession. We expect the trainer to provide the talent while we provide the method, the training and the tools. We ask that candidates meet the following criteria:
- Native English speaker
- IT literate (and have computer, digital connection to internet and land line connection)
- ESL Studies / other educational field studies (completed or in progress) is valued but not essential
- Business experience working in non-related ESL fields is valued but not essential
Our standard selection process works as follows: After initial application filtering a candidate will receive an first screening telephone call interview of 10-20 minutes. Selected cadidates will then be given access codes to our ISUS platform to watch training tutorials on method and materials. A practice student will be assigned to the teacher and a second interview will be conducted using a role-play interview method. If the candidate performs well in this interview, they will receive a final induction session on materials and methodology. A final certification class will be assigned to the candidate as the last step in the process. Having completed this class, the candidate will receive an ISUS Tutor Certificate and can come on board as a member of staff.
The entire process can be conducted over the space of 5 days, requiring a maximum of 5-10 hours of the candidate’s time (dedicated to becoming familiar on a self-study basis with the ISUS platform, materials, the Global English course, and time spent speaking with ISUS pedagogical support trainers)
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The role of the Tutor is to help the tutee (“Uper-Tee”) understand the subject in which the Uper-Tee needs guidance. Different standards are in place to evaluate Tutors who register online. Each Tutor’s qualification is verified vis-à-vis the standards required for the subject tutored. At the end of every tutoring session, both, the Uper-Tee and the Tutor have the opportunity to fill in an evaluation form on such session. Parents are given live access to the session and can monitor each session. Tutors may choose to be Charity Tutors or Uper-Tutors. Charity Tutors choose to donate half of the proceeds of their tutoring sessions to a local charity. Uper-Tutors are regular tutors.
